Our 5-Axis B2B Software Scoring Methodology

The 5 Weighted Scoring Axes

Scoring Axis	Weight	What Our Lab Measures
1. Core Architecture & Scalability	25%	Database relational depth, workflow automation quotas, multi-entity support, and performance under 50,000+ records.
2. Pricing Transparency & 3-Year TCO	25%	Published pricing clarity, seat-bucket vs exact-seat billing, mandatory onboarding fees, and free viewer seat availability.
3. Ease of Onboarding & Daily UX	20%	Time-to-first-value (TTFV), non-technical employee adoption rate, UI latency, and template library depth.
4. API, Webhooks & Integration Ecosystem	15%	Native marketplace connectors, REST/GraphQL API rate limits, webhook delivery latency, and bi-directional CRM/ERP sync.
5. Security (SOC2/SSO) & Support SLA	15%	SOC 2 Type II, ISO 27001, GDPR/HIPAA compliance, SAML SSO tier availability (whether SSO is taxed at Enterprise), and live support response time.

Composite Score Formula

Our Composite Lab Score is computed deterministically from the 5 axes:

Composite Score = (Architecture × 0.25) + (TCO × 0.25) + (Onboarding UX × 0.20) + (API Ecosystem × 0.15) + (Security & SLA × 0.15)

Platforms achieving a composite score of 9.2 / 10 or higher with verified SOC 2 Type II compliance and positive 3-year ROI qualify for our Editor's Choice Award.